Guest Testimonials
All were friendly, the process to buy the truck went smoothly.
The Mill's mechanic and service manager were very helpful in diagnosing my RV problem. Great to work with.
I was going to start shopping around for a Bronco and after talking with Bryce, he figured out which one would fit my future needs. We took one for a test ride and then we went back to crunch some numbers. They came up with a payment plan that works for my income and I couldn't pass it up. The whole team at Mills were so enjoyable to work with. I highly recommend stopping in and starting your "car buying experience" here.
It was a pleasant experience!! Very easy to deal with!! Hunter was easy to work with!!
Great staff from Zack to Chris , my oil change & tire rotation was fast and they even took my hitch off to wash the truck. And put it back on .
Great service and excellent customer service
Seth was a wonderful mechanic!!!! Everyone was kind and helpful. To leave constructive criticism: I would have appreciated being kept in the loop a bit more. Otherwise 👍👍👍👍
Eric, Daniel, Tim and team all have done great work for me on a number of SUV’s. They are responsive, timely and accurate!
Reece did a great job on finding what we wanted. All of the other staff was great too. We will be coming back for our next purchase
Simple way to get things done. Jameson knew what needed to be done as my Expedition needed a recall handled and PCM update. Simple things made easy, love this service. Thanks Mills Ford : ) PS: Jameson was kind and professional, he knew his job and no surprises.
Always a great experience. Awesome friendly staff in service and sales. Quick and honest service. And always going the extra mile. Helped navigate warranty issues. And got me taken care of. Answered my questions. Love ❤️ Mills. Thanks
A very pleasant experience! Reece was incredibly helpful and went through everything in a way that helped me feel confident buying my first car from them! 😊
Mills truck service installed new heavy duty shocks on my rv. They did a great job. Had it done the day they said they would.
Greatest
Friendly, had my car for a week waiting for parts. I had to call for updates. When the work was done I got a text. When I arrived to get my car they didn't know where it was. Cost was less than noted. Everyone was apologetic and pleasant.
Very courteous, knowledgeable and patient staff.
Magnificent food, waitresses, waiters and my man Eduardo. So much love.
The shop was very clean and they were informative and helpful was great service. They took good care of my 2001 Ford Dually
Already did this review so look at that one.
I'm really like he w I've been treated Etter than donlinger that's why I bought a ford
Great customer service from start to finish! We couldn’t be happier with our new-to-us Ford F-150. Both of our daughters already approve of Dad’s new truck, and our oldest was quick to hop into the driver’s seat. Thanks for a great buying experience!
The purchase of the car was swift, easy and no pressure or hassle from start to finish!
Amazing experience and service. They fit me into their schedule and had my car ready 15mins prior to the estimated time. Absolutely top notch
Didn’t take very long. Good job
Helpful
Friendly and accommodating, easy to work with and knowledgeable, overall good experience would work with them again.
Dropped my truck off it was fixed in a timely manner pleasant staff to work with
Very polite and friendly. Extremely helpful and done in a timely fashion
I'm very pleased with the serviceman and Tim C., I plan on future services soon, I only wish you weren't so far away, but I guess for good service it's worth it!!!
I was very appreciative that you able to fix my ford escape the same day I was up in nisswa on vacation from fargo.
If you are looking to replace a vehicle and want a great experience I highly recommend giving Mills Motor in Baxter/Brainerd Minnesota a try! Here's why - Reece (Vehicle Sales) worked to understand our needs and then fit us with the right vehicle based on our responses. Reece's technical knowledge and model options was super helpful in answering all our questions. Garrett (Sales Manager) was transparent on pricing and we felt Garrett was on our side as he worked hard to get us the best deal possible. Dave (Business Manager) walked us through purchase options and warranties ... Read More Google - Jul 10, 2026
Great experience. Fast, affordable service with kind, knowledgeable staff.
The process was quick which I appreciated. They didn’t try to upsell me and listened to what I wanted.
Very impressed with the knowledge and professionalism of the staff. So easy to work with. It made the purchase of my new vehicle a comfortable and stressless experience.
Reese was awesome to work with! Suggested a make I hadn’t considered, and I couldn’t be happier!
Always prompt and great service
Always excellent service. Got to The dealership about a half hour early but my check-in guy got it in the shop and I was out a half hour early. Couldn’t be happier.
We had a great experience at Mills Ford. Our truck was ready quicker than expected and the service was perfect.. if you need service go to Mills Ford
Oil change was quick. Friendly service person. Overall good experience.
Timely, courteous listened
Friendly, professional and knowledgeable. Hunter Nash was my contact and talked to me through everything. Programmed my phone to the truck. Then explained everything I asked him about and made the whole experience pleasurable. Dylan. The finance person I dealt with was top notch!
You guys are awesome 👍
Salesperson, manager and the entire team was very helpful and communicated well.
I dropped my car off towards the end of April after warnings popped up. When checking it in, I was told that they might be able to get it in towards the middle of the following week. The next Friday I called to see what was found to be wrong and was told that they said "we said would get it looked at if we had time. We scheduled you for May 19." This was not told to me when I dropped the car off the previous week. Needless to say, when the 19th came I was told of ... Read More Google - Jun 30, 2026
Garrett and his team were awesome! They got me into a great vehicle the same day I went to look & the experience was wonderful!!
Great no hassle experience.
We were treated with utmost courteous and professional service.
Time in truck service department has been outstanding in all aspects while handling my problems.
Picked up our new vehicle today. This was our first vehicle purchase from Mills. All went smoothly and am happy with the experience overall. The sales team was accommodating, attentive, knowledgeable, and most importantly no pressure. So far so good!
Hi my name is David and I just had a update that needed to be done on my Ford maverick, and the technician that came to me while I was at work on my lunch break, he showed up and was very professional and very down to earth. he got everything done for me and even took a look at my vehicle after I told him about a concern I had and was very nice about everything and was very informative. He did his job and was excellent. I've been very lucky to be a customer of mills Ford ... Read More Google - Jun 25, 2026
I was very displeased with there phone call procedures, calling the service department is a total waste of time and thy never called me back after a message is left for them. I probably will take my vehicle to another place for my next repair. Sorry but customer service should take priority.
Came from out of state and leased 2 vehicles (explorer and F150). Both experiences were seamless.
purchased vehicle 5-5-26. week and a half ago, front brakes making noise.
initial inspection says pads at 6mm. fixed on 6-23-26. pads were 1mm or gone, metal on metal. initial inspection person before they prepped the car for sale was either incompetent, negligent or falsifying the brake pads condition. yes they put new pads in in yesterday, and also rotors, which probably were not needed if you had put pads in before selling it. another 3 hours of my time.
eric, hunter, daniel, and the mechanic know about it. if you need info, ask them.i am a little ... Read More DealerRater - Jun 24, 2026
I hope the dealership appreciates the asset they have in Eric Holmvig. In what can be an extremely challenging job, his attitude and engagement are distinctive. You may wish to consider in investing in some assistance for him as although he never voiced it, it is apparent his workload is significant. Maybe invest in the technology that is available to automatically text customers the status of their vehicle's service status, and allow him to him to be the best customer facing employee I have met there (or maybe any dealership) before he bolts to run a complex logistics operation.
I had a fantastic experience purchasing my new vehicle at Mills Ford in Brainerd MN. The staff is very patient and super professional. They made the process so easy and stress free. Highly recommend Hunter Nash and Dave, they sure make an amazing team!
Did fast work on the oil change and even washed our car for us Reel professionals thanks again
Great experience always!
Car runs great after the service repair. Had to call multiple time for updates on the repair. Dealer never called us with updates. Knew ahead of time that this was going to take a couple of weeks for the repair. After the assignment we had to call for info and again the dates we were told that is was estimated to be ready. Able to call after to see if satisfied but missed the boat on communication during the repair.
Love all the staff there. Very friendly and knowledgeable. They were able to answer all my questions and put me at ease with my decision.
Service was good and done very fast. And yes, I will come back again. The waiting area is set up very nice.
Always great service.
Reese was very good to work with. Professional, knowledgeable and friendly. Easiest car sales associate we ever worked with. Would definitely recommend Garret had a way with numbers🤔😊
Fantastic experience buying my 2024 Ford Edge at Mills Ford in Brainerd. Joe Miller & Dylan Jones answered all my questions. Highly recommend Joe Miller; Dylan Jones and Mills Ford!!!
Eric Holmvig helped me save face as my wife and I arrived in June for an appointment. I scheduled it online. Somewhere I goofed up the date and the appointment was for a date in July. He got both vehicles in, did the oil changes, tire rotations and recalls all within 2 hours. Amazing!!! We have been incredibly amazed and grateful at the care provided by Eric Holmvig in service and Reece Thompson in sales, with the 5 vehicles we have purchased there. Looking forward to #6!
